Privacy Policy

Privacy Policy

At DicePalace Casino, we respect your right to privacy and are committed to protecting the personal data you share with us.

1. What Data Do We Collect?

We collect and store information that is necessary for providing our services, including:

• Your name
• Date of birth
• Email address
• Login credentials (username and password)
• Device details

For marketing purposes, we also collect:

• Game preferences
• Deposit history
• Loss limits
• Time-outs

2. Why Do We Collect Data?

We use the data collected to provide our services efficiently and securely:

• To authenticate your account and ensure that only you can access it.
• To verify age compliance for gaming regulations.
• For customer support purposes, we may contact you by email or phone.

For marketing purposes:

• To tailor offers and promotions based on your game preferences.
• To manage deposits and withdrawals more efficiently.

3. How Do We Use Cookies?

Our website uses cookies to enhance user experience. These small files store data locally on your device for future visits.

We use both session-based (temporary) and persistent cookies:

• Session cookies: For login authentication, keeping track of active sessions.
• Persistent cookies: To remember preferences and logins across multiple visits.

4. Data Retention

Your account information will be stored as long as you remain a registered user with us.

For inactive accounts or after your self-exclusion period has ended:

• Your personal data is retained for 5 years from last login.
• After this time, we securely delete all non-essential account and player details.

5. Third Party Providers

Some of our services are provided through partnerships with third-party vendors.

• When using these services (e.g., payments), their terms and policies apply in conjunction to ours.
• In such cases, you may choose not to engage or withdraw your consent at any time by contacting us directly.

6. Your Rights As A Data Subject

You have the right:

• To access all data we hold about you free of charge upon reasonable request (data subject rights).
• To correct inaccurate personal information.
• To object to processing for direct marketing purposes.
• If applicable, withdraw consent and delete any stored personal data.

7. Changes to Our Policy

We may update our Privacy Policy from time to time without prior notice:

• Minor updates will be applied silently as a regular part of maintaining user experience.
• Major changes or amendments (especially those affecting your rights) will be announced through all available channels, with 30 days for review and adjustment before implementation.

8. How To Contact Us

For questions, concerns about this Privacy Policy or personal data in general, please email us.

or send a written inquiry to the address indicated on our website.

9. Final Note

This policy describes the way we handle your personal data at DicePalace Casino. Please review it carefully before using any of our services and keep this document for future reference in case you need to access your stored data or reach out with questions.

We appreciate your attention to these matters regarding confidentiality, safety, and individual rights!