At DicePalace Casino, we care about your gaming experience and want to ensure that you enjoy our platform responsibly.
Warning Signs of Problem Gambling:
• Experiencing tension or arguments with others due to gambling• Feeling the need to gamble more in order to win back losses• Continuing to chase debts incurred while playing games
If you've identified yourself with these warning signs, please take a moment to explore our available responsible gaming tools and resources.
Responsible Gaming Tools:
Configurable Deposit Limits: Limit your deposits to prevent overspending.
Wagering and Loss Limits: Set limits on the amount of money or time spent gaming.
Session Reminders: Regularly remind yourself about breaks between sessions.
Temporary Time-Outs: Take a break from playing for 24 hours, one week, or one month
Permanent Self-Exclusion: Choose to block your access to games and deposits.
Responsible Gaming Resources:
Gamblers Anonymous (External Link): Find support with fellow problem gamblers in the area closest to you.
Provincial Helplines & Counselling Services:
Canadian services for help on a local level.
SOS Joueurs:
French speaking helpline offering localized gambling assistance
Industry Hotline: Dedicated customer service support for all players.
How to Use Responsible Gaming Tools:
Step 1: Go to your account dashboard and locate the responsible gaming settings section
Step 2: Follow instructions within this area to set your desired limits and options
We care about you, so please let us know if we can do anything further.
Contact Our Support Team:
Reach out for help by using our online contact form or contacting support directly via phone.
